Broad Visa Privacy Policy
Last updated: January 27th 2026
Visa Broad LLC (“Visa Broad” “Broad Visa”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website www.broadvisa.com or our services.
1. Who We Are
Broad Visa provides independent visa application support services.
We process personal data in accordance with applicable data protection laws, including the GDPR.
For any questions related to this Privacy Policy or the processing of personal data, you can contact us at:
Email: ask@broadvisa.com
2. Information We Collect
We may collect and process the following categories of personal data:
- Identification data (e.g. full name, date of birth, nationality)
- Contact details (e.g. email address, phone number)
- Travel-related information (e.g. destination, travel dates, visa type)
- Document data (e.g. passport details or uploaded documents, when required for the service)
- Technical data (e.g. IP address, browser type, device information)
- Communication data (e.g. messages sent through forms or email)
We only collect personal data that is necessary to provide our services or to comply with legal obligations.
3. How We Use Your Information
We process personal data for the following purposes:
- To provide and manage our visa application support services
- To communicate with you regarding your application or inquiries
- To verify information submitted by you
- To improve our website, services, and user experience
- To comply with legal, regulatory, or compliance requirements
- To prevent fraud, misuse, or unauthorized access
4. Legal Basis for Processing
We process personal data under one or more of the following legal bases:
- Your consent
- The performance of a contract or pre-contractual steps
- Compliance with legal obligations
- Our legitimate interests, where these do not override your rights and freedoms
5. Data Sharing and Third Parties
We may share personal data only when necessary and only with:
- Certified migration professionals or partners involved in the visa application process
- Technical service providers (e.g. hosting, email, security services)
- Public authorities or government bodies, where required by law or by the nature of the service
We do not sell or rent personal data to third parties.
6. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, in accordance with applicable data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purposes described in this Privacy Policy
- Comply with legal, accounting, or regulatory obligations
When data is no longer required, it is securely deleted or anonymised.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data against:
- Unauthorized access
- Loss or destruction
- Alteration or disclosure
Despite our efforts, no online system can be guaranteed to be 100% secure.
9. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data, where applicable
- Restrict or object to certain processing activities
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with a relevant data protection authority
Requests can be sent to ask@broadvisa.com.
10. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to ensure functionality, security, and analytics.
Detailed information about cookies will be provided in a separate Cookie Policy or consent banner.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
13. Contact
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
Broad Visa Ltd
Email: ask@broadvisa.com